About the role:

The HEAT Support Consultant will play a pivotal role in enabling the successful delivery of HEAT projects across Hedera Council members and ecosystem partners. This is a multi-faceted role combining consulting support, project management, and stakeholder engagement. The position requires a high level of initiative, structured thinking, and adaptability to ensure high-quality outcomes for clients and council members.

You may find yourself doing all of the following:

Consulting & Workshop Support

• ​​Work alongside the Consulting Lead to design, prepare, and facilitate use case workshops with Council members and other enterprise stakeholders
• Capture and transcribe workshop discussions, outcomes, and decisions into structured, professional materials for distribution
• Assist in drafting client-ready deliverables, reports, and presentations

Project Management & PMO Services

• Maintain and manage project master plans, timelines, and milestone tracking across multiple workstreams
• Own and update the project risk register, escalating issues and dependencies as required
• Provide light-touch PMO services to ensure projects are well-governed, resourced, and on track

Operational & Ad Hoc Support

• Provide direct support to the HEAT Director on a wide range of activities, including research, ecosystem coordination, and executive preparation
• Contribute to the development of templates, playbooks, and processes that ensure repeatable, high-quality delivery across projects
• Assist with scheduling, logistics, and stakeholder follow-up

Qualification Requirements:

• A strong academic background (minimum bachelor’s degree in business, economics, technology, or related field)
• 2–4 years’ experience in consulting, professional services, or a related project delivery role
• Demonstrated ability to run structured workshops and translate outcomes into actionable materials
• Proficiency in project management methodologies and tools (e.g., MS Project, Asana, Jira, or similar)
• Strong written and verbal communication skills with executive presence
• Ability to operate in a fast-moving, ambiguous environment with multiple senior stakeholders

Qualification Personal Attributes

• Highly organised and detail-oriented
• Collaborative team player with strong interpersonal skills
• Confident facilitator with an ability to structure conversations and keep stakeholders aligned
• Strong problem-solving and analytical mindset
• Flexible and proactive, willing to “roll sleeves up” to deliver outcomes