Welcome Specialist
Pax8
Denver, CO, USA
USD 57k-65k / year + Equity
Join Pax8 in the United States as a Welcome Specialist, delivering unforgettable workplace experiences at our award-winning HQ.
This is more than a front-desk role — it’s an opportunity to shape first impressions, create memorable moments, and bring Pax8’s culture to life every single day. You’ll be at the heart of our Denver HQ, blending hospitality, technology, and human connection while growing alongside Pax8’s evolving, AI-enabled workplace.
Pax8 is consistently recognized as one of Denver’s best places to work, and for good reason. Our culture is built on trust, energy, creativity, and genuine human connection. Learn more about our journey and what makes working here different at pax8.com and through our Life at Pax8 blog.
- Be the first and most memorable point of contact for employees, guests, partners, and customers entering Pax8 HQ
- Curate thoughtful, intentional welcome experiences that reflect the Pax8 Marketplace and brand
- Anticipate daily activity across the building — meetings, interviews, tours, trainings, and events — and plan seamless run-of-show experiences
- Lead engaging HQ tours tailored to the purpose of each visit
- Act as a concierge and trusted resource for navigating the space, tools, and services
- Partner closely with Community, Facilities, and Tech Services teams to deliver a frictionless visitor journey
- Manage access badges, visitor sign-ins, Wi‑Fi access, amenities, and security protocols
- Coordinate food, beverage, and hospitality services for reception and meeting spaces
- Support workplace services ticket triage and space calendar accuracy
- Contribute to high-impact internal and external events that celebrate Pax8 culture
You’ll directly influence how Pax8 is experienced — by new hires on day one, by partners and customers visiting HQ, and by employees every day. Your work ensures our space performs as a living expression of our brand, values, and marketplace.
- Substantial experience in office management, reception, or hospitality-driven environments
- Proven ability to deliver exceptional customer and guest experiences
- Strong working knowledge of Microsoft Office tools and workplace technologies
- Demonstrated confidence with A/V systems, access controls, and service ticketing platforms
- Excellent communication skills and stakeholder awareness
- Highly organized, detail-focused, and adaptable in fast-paced environments
- A naturally positive, welcoming presence with strong written and verbal skills
At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in USA.
Salary beginning at: $57,000 - $65,000 depending on experience.
- Competitive base salary
- Annual performance bonus
- Stock options
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan with company match
- Generous paid time off and company holidays
- Paid parental leave
- Learning and development investment
- Health and wellbeing programs
- Regular team and company social events
Our offices are designed as open, collaborative spaces featuring hotdesking with laptop docks and monitors, wellness areas, games zones, and regular social events. The Denver HQ offers scenic views, thoughtfully designed collaboration spaces, and amenities that support creativity, connection, and wellbeing.
There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/
At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.
Perks:
Why Join Pax8?
Because here, success isn't just about numbers—it’s about impact.
It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups
Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.
Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.