Academy Operations Automation Coordinator
Pax8
Join Pax8 in the USA as an Academy Operations Automation Coordinator and help power seamless learning experiences — with operational excellence and automation-ready thinking at the core.
This is a hands-on, high-impact role for someone who loves turning moving parts into repeatable, reliable operations — and is excited about the shift toward automation and AI-enabled workflows. You’ll help keep Pax8 Academy running smoothly today while strengthening the data and process foundations that unlock smarter, faster ways of working tomorrow.
Pax8 is fast-growing, people-first, and built for curious problem-solvers who like ownership and momentum. If you enjoy collaborating across teams, spotting friction before it becomes a problem, and making operations feel effortless for others — you’ll thrive here.
Learn more about our culture and values here: https://www.pax8.com/blog/building-a-purpose-driven-culture/ and explore how Pax8 Academy supports our partner community: https://www.pax8.com/blog/propel-your-business-forward-with-pax8-academy/
You’ll be the operational engine behind Academy programs — coordinating the details, keeping systems accurate, and strengthening workflows so the team can scale with confidence.
- 📚 Run Academy operations end-to-end: coordinate onboarding, logistics, attendee tracking, and communications for Academy offerings (including coaching, live trainings, and peer groups)
- 🧼 Protect data quality: keep records accurate, current, and standardised across Academy systems so reporting and follow-through are dependable
- 📋 Keep execution consistent: use checklists and defined workflows to ensure programs launch and run the same great way, every time
- 🔎 Spot issues early: notice gaps, exceptions, and operational breakdowns — and surface patterns so we can fix root causes
- 🤖 Support automation readiness: maintain clean inputs and structured data that enable future automation and AI-driven workflows
- 🧩 Document repeatable processes: capture “how we do the work” using approved templates so knowledge is clear, shareable, and scalable
- 🧪 Help test improvements: support validation of new workflows, forms, and system updates to ensure changes stick and outcomes improve
- 🛠️ Identify automation candidates: flag repetitive manual tasks and process friction points that are ideal for automation
- 🤝 Coordinate across teams: manage requests to and from cross-functional partners (Sales, Enablement, Training, and more) with clarity and follow-through
- 📈 Support admin and reporting: process orders, assist with basic reporting, and keep intake/tracking organised and timely
- 🧾 Keep guidance current: update SOPs, checklists, and operational guides as processes evolve
You’ll make Academy experiences smoother for learners and easier for teams to deliver — reducing operational noise, increasing consistency, and creating reliable data foundations that help Pax8 scale. Your work will directly support operational excellence today and unlock smarter automation tomorrow.
We’re looking for someone who blends coordination strength with process discipline — and who enjoys making work clearer, cleaner, and easier to repeat.
- Proven experience in operations, coordination, customer service, or administrative support within a fast-paced environment
- Demonstrated ability to manage multiple moving parts, prioritise effectively, and follow through with ownership
- Considerable attention to detail — especially around data accuracy, status tracking, and process consistency
- Strong comfort working across systems and spreadsheets, keeping inputs standardised and dependable
- Curiosity about automation and AI-enabled workflows, with an instinct for spotting repetitive work and friction points
- Clear, confident communication skills — written and verbal — across a variety of stakeholders
- Collaborative approach, with accountability and adaptability in a high-growth organisation
- Experience with tools used for documentation, project tracking, or workflow coordination (for example: knowledge bases, ticketing tools, automation platforms, or AI assistants)
Compensation:
Qualified candidates can expect a compensation range of $40,000/yr to $52,000/yr depending on experience.
Application Deadline: 04/17/2026
At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in USA.
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan
- Generous paid time off and company holidays
- Paid parental leave
- Life insurance and disability coverage
- Employee Assistance Program (EAP)
- Learning and development support to help you grow
- Additional wellbeing and employee perks designed to support you inside and outside of work
There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/
At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.
Perks:
Why Join Pax8?
Because here, success isn't just about numbers—it’s about impact.
It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups
Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.
Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.