Microsoft Success Manager – AI Workforce
Join Pax8 in Australia as a Microsoft Success Manager – AI Workforce, partnering with Microsoft-focused managed service providers to accelerate adoption of Microsoft 365 Copilot and AI outcomes at scale.

Why This Role Is Exciting?

You're helping a defined portfolio of partners go further, faster with AI. You’ll step into a role with visible impact from day one, while growing alongside Pax8’s AI journey: learning rapidly, earning certifications, and building confidence to lead enablement sessions in your own style.

What You’ll Be Doing?
You’ll focus on enabling existing Microsoft partners to drive adoption, activation, and expansion of AI capabilities within the Microsoft stack — with a particular emphasis on Microsoft 365 Copilot.

• Execute partner growth plays by turning Microsoft-focused strategies into practical, repeatable actions that help partners create demand and activate customers

• Run enablement moments that matter including workshops, briefings, webinars and campaigns that strengthen partner capability and confidence

• Mobilise partner go-to-market by helping partners shape compelling offers, packages and messaging around top customer scenarios

• Guide partners through Microsoft programs and resources so they can unlock value from tooling, incentives and campaigns built to scale partner success

• Use Microsoft targeting insights to identify customer opportunities, spark new conversations, and support upsell and cross-sell motions

• Build a consistent engagement rhythm with partners and internal stakeholders to track progress, keep momentum, and improve program utilisation

• Support key lifecycle moments such as renewals and Microsoft-led calls to action, working closely with relevant Microsoft partner teams

• Continuously upskill in Microsoft AI through certifications, structured learning, and collaboration with internal and global Microsoft teams

The impact you’ll make
You’ll help partners sell and deliver Microsoft AI solutions more effectively — unlocking stronger customer activation, broader solution adoption, and greater value per customer. Your work will lift partner confidence, create repeatable engagement patterns, and directly influence Pax8’s success across reach, frequency and yield within our Microsoft ecosystem.

What You’ll Bring?

• Proven experience in partner-facing sales, marketing, enablement, or business development within the IT or cloud ecosystem

• Strong understanding of the Microsoft partner landscape and what drives partner growth and capability

• Familiarity with Microsoft solutions such as Microsoft 365, Azure and Copilot (you’re curious, fast-learning, and confident speaking to value)

• Confidence facilitating workshops, webinars or briefings — or strong potential to grow into this quickly

• Ability to turn strategy into action: building plans, running outreach, and executing campaigns across multiple channels

• Comfortable navigating complexity, juggling priorities, and keeping multiple stakeholders aligned

• A relationship-first approach: empathetic, credible, and able to influence without authority

• Commitment to complete an applicable Microsoft certification within your first 90 days (for example: foundational Microsoft, security, or cloud certifications)

Why join Pax8?

Well here are a few points of how we value our greatest assets:

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day!

• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens!

• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!

• Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

Life at Pax8 (and where to learn more)

At Pax8, it’s business—and it IS personal. We’re building something bold for the channel: a marketplace experience designed to help partners move faster, sell smarter, and deliver more impact for SMB customers. Learn more about what we’re building through the Pax8 Blog (including Asia-Pacific updates) and explore how Pax8 is supporting the shift from managed services to managed intelligence:
https://www.pax8.com/blog/
https://www.pax8.com/blog/managed-intelligence/

Trust and hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Inclusivity at Pax8

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Australia.

Growth at Pax8

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/