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FirstMile Ventures
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Program Manager, Partner Experience

Pax8

Pax8

Operations
United States · Remote
USD 77,238-110,340 / year + Equity
Posted on Mar 27, 2026


Program Manager, Partner Experience

Hybrid (Colorado) | Partner Experience Team

🎯 The Opportunity

This role sits at the heart of how partners experience Pax8.
As Program Manager, Partner Experience, you’ll turn strategy into scalable, high‑impact programs that improve partner satisfaction, drive adoption, and strengthen long‑term relationships.
You’ll collaborate cross‑functionally across Partner Experience, Product, Marketplace, Sales, and Operations, leading complex initiatives without formal authority — and winning trust through clarity, momentum, and results.
If you love building programs, connecting dots, and making things work better at scale — this role was built for you.

🧩 What You’ll Own

  • Lead end‑to‑end partner experience programs — from concept through execution and optimization
  • Translate partner feedback, insights, and data into tangible improvements
  • Partner closely with cross‑functional leaders to align priorities and outcomes
  • Define success metrics, dashboards, and reporting that show real impact
  • Identify operational gaps and design scalable, repeatable solutions
  • Drive alignment, accountability, and progress across multiple stakeholders
  • Communicate clearly and confidently with leaders and partner‑facing teams

✅ What You Bring

  • 5+ years of experience in program management, partner experience, operations, or a related field
  • Proven success delivering complex, cross‑functional initiatives
  • A strong partner‑ or customer‑centric mindset
  • Exceptional organizational skills and comfort juggling multiple priorities
  • A data‑informed approach to decision‑making
  • Clear, confident communication — written and verbal
  • Experience in SaaS, marketplaces, channel, or partner‑led organizations (strongly preferred)

💙 Why You’ll Love Working Here

✨ Make a real impact on how partners experience one of the fastest‑growing cloud marketplaces
✨ Work with smart, passionate leaders who value ownership and transparency
✨ A culture that encourages learning, experimentation, and continuous improvement
✨ Competitive compensation, strong benefits, and remote flexibility

How we hire
At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.
We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Your uniqueness matters

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.

Pay & benefits

Compensation:

Qualified candidates can expect a compensation range of $77,238 to $110,340, or more depending on experience.

Benefits:
  • Medical, Dental & Vision Insurance
  • Health Savings Account with employer contribution
  • Flexible Time Off policy
  • 401(k) with employer match
  • Company-paid Life Insurance, AD&D and Disability Coverage
  • Employee Assistance Program
  • LinkedIn Learning Access
  • Paid Parental Leave
  • Additional perks to support wellness, growth, and community engagement

Grow your career with us

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to be the world's favorite place to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/

At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.

Perks:

Why Join Pax8?

Because here, success isn't just about numbers—it’s about impact.
It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

  • Non-Commissioned Bonus Plans or Variable Commission

  • 401(k) plan with employer match

  • Medical, Dental & Vision Insurance

  • Employee Assistance Program

  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance

  • Flexible, Open Vacation

  • Paid Sick Time Off

  • Extended Leave for Life events

  • RTD Eco Pass (For local Colorado Employees)

  • Career Development Programs

  • Stock Option Eligibility

  • Employee-led Resource Groups

Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.

Pax8 is an EEOC Employer.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice

At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.

Perks:

Why Join Pax8?

Because here, success isn't just about numbers—it’s about impact.
It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

  • Non-Commissioned Bonus Plans or Variable Commission

  • 401(k) plan with employer match

  • Medical, Dental & Vision Insurance

  • Employee Assistance Program

  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance

  • Flexible, Open Vacation

  • Paid Sick Time Off

  • Extended Leave for Life events

  • RTD Eco Pass (For local Colorado Employees)

  • Career Development Programs

  • Stock Option Eligibility

  • Employee-led Resource Groups

Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.

Pax8 is an EEOC Employer.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice