Be the Provisioning Specialist powering cloud success:

Joining Pax8 means stepping into a role where your technical curiosity, problem‑solving mindset and attention to detail create real impact. You’ll work at the heart of our order enablement flow, ensuring partners around the world experience seamless, accurate and friction‑free provisioning. With Pax8’s rapid growth and continued AI innovation, you’ll have the opportunity to develop alongside new tools, smarter workflows and a future‑focused organisation.

​This role will be based in our office in Makati, Manila, working a night shift (10:00pm - 7:00am). Employees are required to attend the office 5 days/week.

Where you’ll fit in at Pax8?

Pax8 is recognised globally as one of the most innovative and fast‑growing cloud marketplaces. Learn more about who we are and how we work through our culture insights and partner stories on pax8.com and the Pax8 Blog.

What you’ll be doing?

• 🛠️ Owning provisioning workflows — Troubleshoot and resolve issues across automated and manual orders, ensuring each step moves smoothly and accurately.

• 🔄 Keeping processes flowing — Work through API‑related errors, follow product‑specific provisioning steps and maintain consistent accuracy.

• 📣 Clear communication — Keep internal and external stakeholders updated, set expectations and provide transparent updates on progress.

• 📝 Documenting solutions — Capture new fixes, patterns and learnings so the team can move faster and smarter.

• 📊 Spotting trends — Identify recurring issues, escalate themes and help improve system reliability through data‑driven insights.

• 🤝 Team collaboration — Support onboarding and training for new team members, offering guidance and being a go‑to person for early questions.

• 📚 Continuous development — Engage in learning programs, coaching and growth initiatives to build your capability and expand your impact.

The impact you’ll make

You’ll be a key connector between systems, partners and internal teams — ensuring precision, reliability and speed in every provisioning action. Your work directly contributes to partner satisfaction, operational stability and the continual improvement of our global marketplace experience.

What you’ll bring?

• Proven ability to solve problems with creativity, clarity and speed

• Demonstrated success in technical, operational or service‑focused environments

• Strong organisational skills with the ability to prioritise and manage multiple tasks

• Comfort navigating ticketing or order‑management systems

• Ability to understand and adapt to complex processes in a fast‑moving environment

• Excellent written and verbal communication with a collaborative mindset

What you’ll enjoy

• Competitive salary

• HMO coverage

• 20 days paid annual leave + 10 days bonus annual leave

• 10 days paid annual sick leave

• 13th‑month pay

• Night differential pay applies for this schedule

• Access to LinkedIn Learning & Learning & Development tools and training opportunities

• Employee recognition programs

• Fun and engaging company events

Building trust in how we hire

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you. We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

We welcome all backgrounds

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in the Philippines.

Your Pax8 office experience
Our Manila office provides a collaborative, engaging environment designed for connection, learning and high‑performance teamwork. Expect a modern workspace, community‑driven culture and the energy of a rapidly expanding global tech business.

Grow your career with unlimited runway

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to be the world's favourite place to buy cloud products. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/