Vendor Alliances Manager Americas
Pax8
🧭 Vendor Alliance Manager – Silver Community
🚀 Why This Role Matters
- You will own and scale relationships across a broad portfolio of Silver‑tier vendors, ensuring a consistent, high‑quality programmatic experience.
- You’ll help vendors understand how to grow on the Pax8 Marketplace, supporting the broader transformation of our Vendor Alliances organization.
- Your insights will drive vendor revenue, help identify emerging high‑potential partners, and shape the way Pax8 engages with vendors at scale.
- You will collaborate closely with Sales, Marketing, Enablement, Operations, and Support to remove roadblocks and create alignment.
- You’ll bring structured communication and escalation management to an environment where clarity and consistency are essential.
🧭 What You Will Do
Lead Vendor Development & Community Engagement
- Manage a portfolio of Silver‑tier vendors using structured, scalable community communications.
- Support new vendors post‑launch to ensure readiness for profitable growth.
- Identify upsell, cross‑sell, and net‑new revenue opportunities across the marketplace.
- Review monthly reporting to uncover growth levers and create action plans.
Build Strong, Aligned Vendor Relationships
- Understand vendor goals, challenges, KPIs, and performance trends.
- Deliver Quarterly Business Reviews and provide insights on ROI and future opportunities.
- Ensure vendor content, messaging, and positioning are well represented within Pax8.
Drive Vendor Monetization & Enablement
- Position and communicate Pax8’s go‑to‑market offerings to vendors.
- Create compelling sales and enablement materials to support vendor growth.
Manage Escalations & Promote Operational Excellence
- Navigate and triage vendor escalations using a clear rhythm of business.
- Support the adoption of emerging ticketing processes that streamline vendor issue resolution.
- Facilitate cross‑functional alignment to ensure vendor initiatives move forward clearly and consistently.
🧩 What You Bring
Skills & Experience
- Six or more years in account management, vendor development, vendor program management, or similar roles within the technology industry.
- Experience managing vendor portfolios at scale, ideally through structured or tiered programs.
- Strong understanding of cloud go‑to‑market strategies and software‑as‑a‑service marketplace dynamics.
- Ability to build trusted relationships while navigating competing priorities.
- Comfortable working with metrics, insights, and performance data.
- Excellent communication, negotiation, and presentation skills.
What Makes You Stand Out
- Experience in structured community or scaled vendor‑management environments.
- Ability to bring clarity and calm to fast‑moving or ambiguous situations.
- A disciplined, programmatic approach to communication, planning, and follow‑through.
- Curiosity and excitement about emerging vendor technologies and marketplace innovation.
🤝 How You Show Up at Pax8
- 💬 Compassionate Candor – Clear, caring, actionable communication
- 🔍 Seek to Understand – Curiosity and continuous learning
- 🤝 We Before Me – Collaboration and team‑focused mindset
- 📌 Do What You Say – Ownership, reliability, and accountability
- 💡 Light Up Learning – Experimentation, reflection, and growth
- ❤️ Driven by Passion – Connection to mission and resilience through change
🎓 Education & Certifications
- Bachelor’s degree in a related field, or equivalent experience.
🌎 Work Environment
- Professional office environment with standard equipment.
- Remote or hybrid work requires a secure, private, and reliable internet connection.
- Primarily a sedentary role involving sitting and/or standing.
- Limited travel for vendor and channel events.
🌟 Your Candidate Experience
- Transparent communication around expectations and timelines.
- Structured, respectful interviews focused on your strengths.
- Opportunities to ask questions and understand the role deeply.
- A supportive, engaging, and authentic experience from start to finish.
💰 Compensation
$120,000 – $130,000, depending on experience.
📅 Expected Closing Date
At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.
Perks:
Why Join Pax8?
Because here, success isn't just about numbers—it’s about impact.
It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups
Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.
Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.