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PSA Implementation Consultant

Pax8

Pax8

Arlington, VA, USA
USD 113k-150k / year + Equity
Posted on Aug 27, 2025
Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

PSA Implementation Consultant

Location: Remote | Hybrid options available
Team: Professional Services
Reports to: Senior Director of Professional Services
Join Pax8—Where Cloud Meets Culture.
At Pax8, we’re not just simplifying the cloud journey—we’re transforming it. As the leading cloud-based SaaS marketplace, we empower thousands of partners with cutting-edge technology, actionable insights, and proactive service. But what truly sets us apart is our people-first culture. We believe business is personal, and we live that every day.

What You’ll Do

As a PSA Implementation Consultant, you’ll be the trusted guide for our partners as they implement and optimize their Professional Services Automation (PSA) systems—especially Halo PSA. You’ll collaborate closely with our Academy Coaching team to assess needs, configure solutions, and ensure seamless adoption. Your work will directly impact partner success and elevate their operational efficiency.
Key Responsibilities:
  • Conduct in-depth assessments to understand partner needs and align PSA systems accordingly
  • Develop and present tailored implementation plans that support business goals
  • Configure and customize PSA systems, ensuring alignment with partner workflows
  • Lead data migration efforts with a focus on integrity and security
  • Deliver engaging training sessions to empower end-users
  • Collaborate across teams to ensure smooth integration and adoption
  • Document processes and create knowledge base content for ongoing support
  • Stay current on PSA best practices and industry trends

What You Bring

  • 8+ years of experience implementing and administering PSA systems
  • Deep expertise in Halo PSA, including service delivery, accounting integrations (QuickBooks Online/Xero), billing, procurement, and data migration
  • Strong project management and multitasking skills
  • Proficiency in Microsoft SQL, PowerShell, and API functionality (a plus)
  • Experience with MSP tools like RMM, ITGlue/Hudu, and Microsoft CSP/Google Workspace
  • Excellent communication and interpersonal skills
  • A customer-first mindset and collaborative spirit

What Drives You

You’re not just looking for a job—you’re seeking a mission. At Pax8, we value:
  • Compassionate Candor – You give honest feedback with care
  • We Before Me – You collaborate and celebrate team wins
  • Do What You Say – You follow through and deliver
  • Light Up Learning – You embrace curiosity and growth
  • Seek to Understand – You listen with openness and empathy
  • Driven by Passion – You connect your work to purpose

Qualifications

  • B.A./B.S. in a related field or equivalent experience
  • Halo PSA certification or relevant vendor certifications

Why Pax8?

We’re fast-growing, dynamic, and a little offbeat—in the best way. We work hard, laugh often, and expect excellence. If you’re passionate about tech, thrive in a collaborative environment, and want to make a real impact, Pax8 is your place.

Compensation:

  • Qualified candidates can expect a compensation range of $113,000/yr to $150,000/yr or more depending on experience.

Expected Closing Date: 09/30/2025

*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • RTD Eco Pass (For local Colorado Employees)
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups

Please take a moment to review our Proprietary Rights and Non-Competition Agreement —this document outlines important information about your rights and responsibilities if you join our team.


Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.