FirstMile Ventures
FirstMile Ventures

People Systems Analyst



IT, People & HR
Arlington, VA, USA
Posted on Thursday, May 30, 2024
Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

Position Summary:

The People Systems Analyst plays an important role on our People Systems team by serving as a key point of contact for people-system-related questions and issues including system access, troubleshooting of issues and errors, new system implementations, and end user support. They partner closely with our internal stakeholders and vendors to ensure we are managing all our people systems as efficiently and effectively as possible.

Essential Responsibilities:

  • Deliver superior end-user support to employees, managers, and people operations users for existing people systems (e.g., Greenhouse, Benevity); support the implementation and transition from other systems to our new Workday, our new global HCM.
  • Serve as functional expert and key point of contact for systems-related questions.
  • Resolve data discrepancies and conduct frequent audits to ensure data integrity, consistency, and accuracy.
  • Manage user access requests and other support requests submitted by users.
  • Maintain procedural manuals, standard operating procedures, and system documentation.
  • Ensure people-systems are compliant with relevant laws and regulations including, but not limited to, General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Ideal Skills, Experience, and Competencies:

  • At least two (2) years working in People Systems/HRIS with at least one (1) year working within Workday.
  • Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel.
  • Customer service focused with a high sense of urgency.
  • Demonstrated record of handling sensitive data and exercising proven discretion in addition to maintaining data security.
  • Demonstrated strong work ethic and enthusiasm to learn and become proficient in new technologies and integrations.
  • Ability to adapt quickly in a fast-paced environment while being self-motivated and results-oriented.
  • Proven ability to work cross-functionally with a wide variety of stakeholder interests.
  • Ability to work autonomously in a fast-paced, high-growth environment.
  • Ability to apply knowledge of business and the marketplace to advance the organization's goals.
  • Ability to consistently achieve results, even under tough circumstances.
  • Ability to gain the confidence and trust of others through honesty, integrity, and authenticity.
  • Ability to relate openly and comfortably with diverse groups of people.
  • Ability to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Required Education & Certifications:

  • B.A./B.S. in a related field or equivalent work experience.


  • Qualified candidates can expect a salary beginning at $74,000 or more depending on experience

Expected Closing Date: 6/11/2024

#LI-Remote #LI-JF1 #BI-Remote

*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***
*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • RTD Eco Pass (For local Colorado Employees)
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups

Pax8 is an EEOC Employer.