FirstMile Ventures
FirstMile Ventures

Director of Revenue Operations, Americas



Arlington, VA, USA
Posted on Saturday, September 2, 2023
Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

Position Summary:

The Director of Revenue Operations, Americas is a pivotal leadership role, driving the enhancement of sales effectiveness by spearheading a dynamic team. This strategic role revolves around the optimization of processes and the data-centric orchestration of revenue teams. Through their guidance, the organization achieves streamlined operations, empowered sales teams, and maximized revenue outcomes.

Essential Responsibilities:

  • Conceptualize, design, and execute business process improvements that increase sales productivity and effectiveness while anticipating and innovating for future business needs
  • Identify, systematize, and scale best practices across the organization
  • Drive adoption of defined sales processes including opportunity generation, pipeline management, and forecasting
  • Own business requirements that optimize the revenue technology (Salesforce, BI tools) to maximize efficiency and performance
  • Manage the annual, quarterly, and monthly planning process including coverage model, territory design, quota setting, and account planning with sales management
  • Partner with FP&A to build annual budgets and evolve compensation plans to drive performance aligned with business goals
  • Deliver data-driven insights to sales and marketing leadership to enable rapid decision-making
  • Manage the operating mechanics for the sales organization including regular meeting cadence and communications agenda to be proactive and transparent
  • Contribute to the development and execution of strategic partner and channel initiatives to track necessary metrics and evaluate performance
  • Manage the quarterly spiff process to align with the business goals and objectives
  • Manage ad-hoc programs that contribute to the overall success of the sales teams and the business requirements
  • Maintain a close working relationship with technology to deliver tools and capabilities to the sales teams that improve the efficiency of work
  • Manage and lead a team

Ideal Skills, Experience, and Competencies:

  • At least five (5) years of experience managing and leading revenue operations and teams
  • Mix of operations or finance and sales/sales management experience preferred
  • Experience working in a channel environment
  • Prior experience in sales integrations including knowledge of how to streamline technology and align goals and objectives while maintaining results
  • Strong working knowledge of Salesforce.com and other sales productivity tools, including best practices for use, integrations, reporting
  • Ability to supervise projects and teams in a fast-paced environment and to inspire rapid adoption of change
  • Ability to prioritize and handle multiple requests concurrently and consistently deliver results against a deadline
  • Experience operating in a matrix organization, including stakeholder engagement, and influencing management

Required Education & Certifications:

  • B.A./B.S. in related field or equivalent work experience


  • Qualified candidates can expect a salary beginning at $170,000 or more depending on experience

#LI-Remote #LI-JF1 #BI-Remote

*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • RTD Eco Pass (For local Colorado Employees)
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups

Pax8 is an EEOC Employer.